Bus Charter Terms and Conditions

General

The following conditions constitute the terms of business between Go Bus Transport Ltd and the customer. Go Bus Transport Ltd may vary these conditions at any time and the customer will have been deemed to have accepted any changes once they have been advised. The extension of authorised credit terms is at the discretion of Go Bus Transport Ltd. Failure to comply with the terms and conditions found herein may constitute suspension of credit.

Customer Contact

The customer contact has a responsibility to make sure their group is at the stated departure point at least 15 minutes prior to departure. The departure point is clearly stated. Drivers are instructed to be at these points and cannot take alterations unless thisis agreed with the Go Bus Charter Department. Please make sure that your group has a designated responsible person to organise your group.

Travel Details

The customer contact is solely responsible for ensuring the information on the charter quote is correct and accurate.

Alternative Vehicle

Go Bus may substitute an alternative vehicle if deemed necessary at its discretion.

Arrival Times

Go Bus does not guarantee that any journey will be completed within a given time and will not be liable for any loss or inconvenience which may arise from any delay or inability to complete a charter within the anticipated time frame, whether arising from vehicle break down, road conditions, driver unavailability or any other cause whatsoever.

Driving Hours

Go Bus drivers are required to comply with the current legislation and regulations relating to driving hours and work time. At no time will Go Bus permit itinerary changes that may result in any risk of a breach of such legislation and regulations.

Departure Times

We will endeavour to meet the quoted departure times. If circumstances beyond the control of Go Bus arise, we cannot be held liable should any delays result.

Minimum charges

Unless part of a pre-arranged series of bookings the minimum charge for any one booking is $100+gst.

Payment

If an approved credit account is opened at the time of acceptance of quotation, payment is due on the 20^th day of the month following. Go Bus reserves the right to withdraw services at its discretion if accounts are not paid on the due date. All past due items will accrue late payment charges in the amount of 10.5% per annum, or the highest permissible lawful rate unless the amount is under specific, legitimate dispute between Go Bus Transport Ltd and the customer.

If payment is not made and received in accordance with the documented credit terms, Go Bus Transport Ltd is specifically authorised to pursue all legal collection

remedies and refer the matter to a debt collection agency. Any costs incurred in the process of collecting past due indebtedness will be the responsibility of the party owing said amount.

Non- credit approved hires require payment of 50% of the full amount at time of quote acceptance and the balance payable must be paid two days before travel.

Payment should be made by cheque, direct credit to the address/bank account on the invoice or by phone to our office with a credit card. Credit card payments will incur a 2.5% surcharge.

GST

Prices are quoted inclusive of GST and government taxes. Go Bus retains the right to increase the quoted price to incorporate any GST or government tax rate as applied by law between the time of the quote and the time of travel.

Final Account

Your final account may differ from your quote if your charter exceeds the hours and kilometres travelled.

Refunds/Cancellations

Cancelations with less than five days' notice will be charged 30% of the total amount owing. Cancelations less than 24 hours prior will be charged 100% of the total amount owing unless it is weather related. If the cancelation is weather related, 50% of the amount owing will be charged. A weather-related cancelation fee however can be credited to any future date for the same travel.

Final Numbers

Final passenger numbers are required (2) two business days prior to departure. No alteration to price will bemade for a reduction in passenger numbers notified with less than (2) two business days' notice.

Changes to Bookings

Changes to bookings are made free of charge up to 24 hours' notice prior to departure. Any changes made to bookings with less than (1) one business day notice will incur a $30.00 administration fee per change. This does not include changes to passenger numbers as per the above clause.

Late Bookings

Bookings made with less than 24 hours' notice may incur a $50.00 late booking fee.

Additional Cleaning/Damage

Any damaged incurred beyond normal wear and tear will be charged to the hirer. Any additional cleaning required to the bus/coach beyond normal use will incur a minimum $100.00 cleaning fee.

Biological Waste Cleaning (e.g.: Blood, Vomit)

If a biological incident occurs on board the driver has a specific kit for cleaning and disposing of this waste. An additional $100.00 fee will apply for the cleaning of this type of spill.